Connect With Our Support Team

Whether you need immediate assistance, want to explore our financial discipline programs, or have questions about getting started, we're here to help you every step of the way.

Technical Support
Program Inquiries
Account Assistance
Emergency Help

Get In Touch

Primary Phone
+1 (514) 397-0385
Direct line to our support specialists. Best for urgent matters and detailed discussions about your financial goals.
Email Support
info@kalidryneos.com
Perfect for detailed inquiries, document submissions, and when you prefer written responses. We respond within 24 hours.
Office Location
1800 Central Ave
Prince Albert, SK S6V 4W7
Canada
Visit us for in-person consultations. Located in the heart of Prince Albert with accessible parking and public transit connections.
Support Hours
Monday - Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Holidays Limited Hours
Need Immediate Help? For urgent account issues or technical emergencies, call our priority line during business hours. We'll connect you with a specialist within 5 minutes.

Send Us Your Message

Self-Service Resources

Frequently Asked Questions

Find instant answers to common questions about our programs, enrollment process, and financial planning resources.

  • Program Details Available 24/7
  • Technical Help Step-by-step guides
  • Billing Info Payment options

Support Ticket System

Submit detailed support requests and track their progress through our online portal. Perfect for complex issues requiring documentation.

  • Response Time Within 4 hours
  • File Uploads Up to 10MB
  • Status Updates Real-time tracking

Video Consultations

Schedule personalized one-on-one video sessions with our financial discipline experts to discuss your specific goals and challenges.

  • Duration 30-60 minutes
  • Scheduling 2 days advance
  • Follow-up Written summary

Extended Support Hours

Access our comprehensive help resources and emergency contact options outside regular business hours for urgent situations.

  • Emergency Line 24/7 Available
  • Chat Support 7 AM - 10 PM
  • Callback Service Next business day