Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at kalidryneos.
Effective Date: January 15, 2025 | Last Updated: March 8, 2025
Introduction and Scope
kalidryneos ("we," "our," or "us") operates kalidryneos.com, providing financial education and discipline training services. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our platform, participate in our programs, or communicate with our team.
We're committed to transparency about our data practices. This policy applies to all users of our website, participants in our learning programs, newsletter subscribers, and anyone who provides us with personal information through any channel.
By using our services, you acknowledge that you've read and understood this policy. If you disagree with any part of this policy, please discontinue use of our services immediately.
Information We Collect
We collect various types of information to provide and improve our services. The information we gather falls into several categories, each serving specific purposes for your educational experience.
Personal Information
- Full name and preferred name
- Email address and phone number
- Mailing address
- Date of birth (for age verification)
- Educational background
Usage Information
- Course progress and completion
- Website browsing behavior
- Time spent on different sections
- Device and browser information
- IP address and location data
We also collect information you provide voluntarily through surveys, feedback forms, support requests, and participation in community discussions. This helps us understand your learning preferences and improve our educational content.
How We Use Your Information
Your information serves multiple purposes in delivering personalized financial education. We use collected data to create tailored learning experiences, track your progress, and provide relevant support throughout your educational journey.
- Providing access to courses and educational materials
- Personalizing your learning experience based on progress and preferences
- Sending course updates, reminders, and educational newsletters
- Offering customer support and responding to inquiries
- Analyzing usage patterns to improve our platform and content
- Verifying identity and maintaining account security
- Complying with legal obligations and preventing fraudulent activity
Marketing Communications: We only send promotional emails to users who have explicitly opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.
Data Sharing and Third Parties
We maintain strict control over your personal information. We don't sell your data to third parties, but we may share limited information with trusted service providers who help us deliver our educational services.
Our third-party partnerships include email service providers for course communications, payment processors for secure transactions, analytics tools to understand website usage, and cloud storage services for data backup and security.
All third parties are contractually bound to protect your information and use it only for specified purposes. We conduct regular reviews of our partners' security practices and data handling procedures.
We may disclose personal information if required by law, court order, or government regulation. In such cases, we'll notify affected users unless legally prohibited from doing so.
Your Rights and Choices
Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.
- Access: Request copies of all personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request removal of your personal information from our systems
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your personal information
- Objection: Object to certain types of data processing
To exercise these rights, contact our privacy officer at info@kalidryneos.com. We'll respond to your request within 30 days and may ask for identity verification to protect your privacy.
Data Security and Protection
We employ multiple layers of security to protect your personal information. Our security measures include encrypted data transmission, secure server infrastructure, regular security audits, and restricted access controls for our team members.
All sensitive data is encrypted both in transit and at rest. We use industry-standard SSL certificates for website security and maintain secure, password-protected databases with regular backup procedures.
Our team receives regular training on privacy best practices and data security protocols. We maintain incident response procedures and will notify affected users of any security breaches within 72 hours of discovery.
Your Role in Security: Please use strong, unique passwords for your account and notify us immediately if you suspect unauthorized access to your account.
Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our retention periods vary based on the type of information and your relationship with kalidryneos.
Active Account Data
Maintained while your account remains active and for 2 years after account closure or last activity
Course Progress Records
Retained for 5 years to provide certificates and verify completion for future reference
Financial Transaction Records
Kept for 7 years to comply with Canadian financial record-keeping requirements
Marketing Communications
Removed immediately upon unsubscribe request or after 3 years of inactivity
When we delete your information, we ensure complete removal from our active systems and backup archives, except where retention is required by law or legitimate business purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We use essential cookies for website functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings.
You can control cookie settings through your browser preferences. Disabling cookies may affect some website features, but won't prevent you from accessing our core educational content.
We don't use cookies for cross-site tracking or targeted advertising. Our analytics data is anonymized and used solely for improving our website and educational services.
International Data Transfers
Your personal information is primarily stored on servers located in Canada. However, some of our service providers may process data in other countries with adequate privacy protections.
When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with international privacy frameworks.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. We'll notify users of material changes via email and prominent website notices at least 30 days before implementation.
Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, you may request account deletion or exercise your data portability rights before the new policy takes effect.
Questions About Your Privacy?
Contact our Privacy Officer for questions, concerns, or to exercise your privacy rights:
Email: info@kalidryneos.com
Phone: +15143970385
Mail: 1800 Central Ave, Prince Albert, SK S6V 4W7, Canada
We're committed to addressing your privacy concerns promptly and transparently.